Thank you for your curiosity — Here are our FAQs
Gilly FAQs
If you don’t see your answers below, please email us at hello@getgilly.com and we’ll get back to you as soon as we can!
1. What is a treat?
A treat consists of 3 parts: a bit of insight, a bit of reflection and a bit of exercise / activity for you & your partner to do together. They take less than 15 minutes to complete and many couples have told us it’s something they “treat” themselves to because otherwise, they don’t usually prioritize couple time… hence, a treat of connection.
2. How do I access the app?
Currently, the Gilly app is in test mode and we are constantly refinding and updating it based on feedback. Access is currently by invitation only so please sign up for early access and we will be in touch!
3. Do I need to do this with my partner?
No, it is not mandatory for both you and your partner to sign up for Gilly.
4. How do I invite my partner?
We are currently working on this functionality! For the moment, you will be able to do the treats together with your partner by showing them the treat from your phone.
5. What is a Gilly Journey?
A Gilly journey is made up of a number of treats. Each journey usually has a theme or intention.
6. Do we need to do all of the exercises?
If you’d like! But it’s not a must. We want to help add lightness to your day, not more stress. The intention of Gilly is to be a friendly nudge and reminder to remember your relationship well-being.
7. Is this therapy?
While Gilly is designed with inputs from professionals from related fields, it is not therapy. Its content is provided for information purposes only and is not intended as medical advice, or as a substitute for the professional advice of clinical practitioners.
8. I'm a professional working with couples and I would like to suggest Gilly to them as a tool to complement their work with me. Can I do that?
Yes! This is a great way to use Gilly. Do not hesitate to contact us at hello[at]getgilly[dot]com if you have any questions or suggestions — we would love to hear from you.
9. Is my information private?
We have taken care to store your data in a way where the interactions you have with the Gilly app cannot be traced back to identifiable data. So if there was a data breach, one would not be able to figure who said who.
